redcoal account holders get access to five desktop SMS products, providing your staff with the ultimate in convenience and flexibility. All products provide advanced account administration tools allowing you to allocate message quotas, define cost centres and generate usage reports, providing you with full visibility and control over your monthly spend. Download the Feature Matrix.

Desktop SMS - redcoal account holders get access to five desktop SMS products, providing your staff with the ultimate in convenience and flexibility. All products provide advanced account administration tools allowing you to allocate message quotas, define cost centres and generate usage reports, providing you with full visibility and control over your monthly spend.

Developer APIs - The MIDA SMS API is SOAP/XML web service that allows software developers to integrate SMS functionality into existing applications. It provides a simple to use API’s that allow organisations to send high volumes of SMS quickly and easily without investing large amount of development resources like SMS services using the SMPP protocol.

SimPoint - SimPoint allows businesses to locate and communicate with field staff quickly and easily from a simple website. Designed specifically for businesses looking for a cost effective, easy to deploy field staff tracking solution, to get started all your business needs is a fleet of Optus mobile phones and a PC.

Interakt SMS - With redcoal Interakt SMS we provide you with your own dedicated 04xx xxx xxx mobile phone number to promote to potential clients, customers and staff allowing you to run a broad range of interactive inbound and outbound SMS applications. With SMS messages charged at standard carrier rates (the same as sending an SMS to any mobile phone) redcoal Interakt SMS provides the perfect tool for organisations looking to incorporate SMS into internal and external communication. Unlike other companies, redcoal provides you with a fully hosted web administration interface and does not charge to receive inbound SMS.

1300 / 13 / 1800 SMS - Enables existing 1300 – 13 – 1800 numbers to receive SMS messages in addition to voice. Redcoal provides a range of services from an off the shelf web interface that allows businesses to be up and running straight away, to PABX and contact centre integration (Nortel/Cisco/Avaya/Genesis).

Professional Services - redcoal offers a wide range of mobile application services tailored to corporations of any size. Our services leverage the unique capabilities of our technology platforms, while focusing and targeting them in a customised manner to meet the needs of our clients. These services can be purchased as Application Services (ASP) or as custom built, deployed solutions.